Have questions about facility management? You’re in the right place. At Opus Operations, we provide clear answers to the most common facility management questions, from how we hire and train staff to how our technology ensures accountability, safety, and measurable results.
Whether you need janitorial services, hospitality staffing, security professionals, or front-desk management, our integrated approach ensures your property runs smoothly, safely, and efficiently.
We deliver full-service facility management solutions that keep properties clean, safe, and efficient. Our services include janitorial, hospitality, front-desk, and professional security support.
Founded in 2019, Opus Operations has spent years serving clients nationwide with dependable service, measurable results, and lasting partnerships. Learn more about our story and mission on the About Us page.
Opus Operations integrates smart technology, real-time performance tracking, and hands-on management to deliver consistent, measurable results. Our unique approach ensures every task is verified, every site is supported, and every client has full visibility into their service quality, creating a level of reliability that sets a new standard in facility management.
Yes. We’re fully licensed, bonded, and insured as a New York City Department of Consumer and Worker Protection (DCWP) Construction Labor Provider, License #2114664-DCA. We maintain comprehensive liability and workers’ compensation coverage to protect clients, employees, and subcontractors alike.
We serve commercial, residential, hospitality, education, shelter, healthcare, and government facilities with tailored cleaning, staffing, and maintenance programs. Visit our Industries We Service page for a complete overview.
Yes, Opus delivers multiple services seamlessly under one unified management system. Our integrated approach connects strategy, creative, and production, ensuring every part of your project works together efficiently for consistent, high-quality results. Get a quote today to see how Opus can bring it all together for you.
Opus Operations is headquartered in Monsey, New York, with regional teams strategically positioned across the U.S. to provide consistent, high-quality service. We proudly operate nationwide, with major coverage in New York, New Jersey, Florida, Texas, and Pennsylvania, and many more states across the country.
Discover how we hire, train, and manage reliable teams that represent your brand with professionalism and care.
Every hire passes background checks, reference verification, and skill assessments, followed by OSHA and site-specific training. Many hold active New York State Security Guard and Fire Guard certifications, plus CPR and First Aid credentials.
Yes. The entire Opus team wears branded uniforms and visible identification badges for your peace of mind.
Absolutely. We conduct continuous education in safety, sanitation, equipment handling, and client communication to maintain top-tier service quality.
Yes. Every client is assigned a dedicated account manager from our trusted team of professionals who oversee scheduling, communication, and quality assurance, your single point of contact for everything.
No. Our entire team is employed directly by Opus Operations, allowing complete control over quality, compliance, and consistency.
Absolutely. We maintain a diverse, multicultural workforce and can provide bilingual staff based on your facility’s needs. From front-desk teams fluent in English and Spanish to supervisors who can communicate with multilingual crews, we match every site with professionals who can ensure clarity, comfort, and cultural understanding for all occupants and guests.
We maintain cross-trained teams and backup coverage for every account. If a staff member can’t make a shift, a fully trained replacement is deployed immediately so service never lapses.
We use a proprietary digital system that tracks every employee’s activity in real time. Supervisors can view task completion, conduct inspections, and resolve issues instantly. Clients also receive transparent service reports and live progress updates.
If a concern arises, the employee reports it directly through our system, which immediately alerts supervisors so corrective action can be taken on the spot. Every issue is logged, addressed, and reviewed to prevent it from happening again.
Yes. Clients can view service logs, inspection results, and performance analytics through our reporting portal, ensuring full visibility. You’ll know what went on and what got done, down to the last signature, snapshot, and fingerprint.
All client communications are managed through our advanced digital log and reporting system, which provides real-time visibility into every task, inspection, and update. Additionally you can always reach out to your assigned facility manager who is always available on call.
All client communications are managed through our advanced digital log and reporting system, which provides real-time visibility into every task, inspection, and update. Additionally you can always reach out to your assigned facility manager who is always available on call.
Our rapid-response teams are on call and available 24/7 and can typically be dispatched within hours. Emergency alerts are routed directly to area supervisors and your dedicated account manager for immediate action.
Yes. Our team specializes in a broad array of industries that require extra care and compliance. In healthcare and education, we follow strict infection-control and child-safety standards. In high-end residential settings, our staff operate with discretion and professionalism.
For all our Janitorial Services we use EPA-approved, hospital-grade disinfectants that are effective yet safe for people and the environment. Upon request, we can design a green-cleaning plan that prioritizes eco-certified products.
Yes. All our management operations follow OSHA guidelines and applicable state and local safety regulations to protect both staff and clients.
Our janitorial services are fully customized to meet each facility’s unique standards and requirements. If your property follows LEED, WELL, GBAC, or other sustainability specifications, simply include those details in the Additional Info section when requesting your quote. Our team will review your needs and respond promptly with a tailored plan that aligns with your facility’s goals.
See how our systems, technology, and management processes ensure consistent performance and measurable results.
Explore our customizable services, transparent pricing, and flexible contract options designed to meet your facility’s needs and budget.
Yes. We operate around the clock, providing continuous coverage for cleaning, hospitality, and security coverage. Whether it’s overnight cleaning or an urgent repair, Opus Operations is always on call.
Yes. Opus Operations provides full holiday coverage across all services. Our system ensures steady support, even on federal and religious holidays. Whether your property needs extra staff during peak seasons or standard operations on holidays, you can get always request a quote to maintain consistent quality and safety.
All client communications are managed through our advanced digital log and reporting system, which provides real-time visibility into every task, inspection, and update. Additionally you can always reach out to your assigned facility manager who is always available on call.
Our standard service agreements outline your full scope of work, staffing, and scheduling needs with built-in flexibility to adjust as your property evolves. They include all labor, supervision, supplies, and quality control systems to ensure consistent results. Every contract also covers safety compliance, insurance, and performance tracking for complete transparency and reliability.
Yes. Our Portfolio highlights examples of properties we service and client testimonials reflecting our commitment to consistency, reliability, and results.
Yes. You can request one-time or seasonal services, such as deep cleaning, post-construction cleanup, or event staffing, whenever the need arises. Simply get in touch at the time of service need, and a trained team will be right over.
Never. Our proposals include clear, line-item pricing with no hidden costs. We believe in transparency from start to finish. Get a quote now and see exactly what’s included, no surprises, just honest pricing.
You’ll have a dedicated account manager who’s always on call to help and assist. They’ll adjust staffing levels, schedules, or service types as your facility evolves. We can expand or modify your plan quickly to match your new requirements.
Yes. Our Portfolio highlights examples of properties we service and client testimonials reflecting our commitment to consistency, reliability, and results.
You’ll have a dedicated account manager who’s always on call to help and assist. They’ll adjust staffing levels, schedules, or service types as your facility evolves. We can expand or modify your plan quickly to match your new requirements.
Never. Our proposals include clear, line-item pricing with no hidden costs. We believe in transparency from start to finish. Get a quote now and see exactly what’s included, no surprises, just honest pricing.
Yes. You can request one-time or seasonal services, such as deep cleaning, post-construction cleanup, or event staffing, whenever the need arises. Simply get in touch at the time of service need, and a trained team will be right over.
Our standard service agreements outline your full scope of work, staffing, and scheduling needs with built-in flexibility to adjust as your property evolves. They include all labor, supervision, supplies, and quality control systems to ensure consistent results. Every contract also covers safety compliance, insurance, and performance tracking for complete transparency and reliability.
Your facility deserves more than just service; it deserves a partner. At Opus Operations, we combine technology, accountability, and care to deliver results you can measure and trust.
Our Services
